Privacy Policy

The highlights

  • Here at Codeverse, our goal is to create an incredible experience for people who visit our website, but we also take your privacy very seriously.
  • We must collect certain information about you, your family, or your ward so we can provide all of you with a rewarding, safe, and secure environment.
  • We understand that at times, it can be scary to disclose your personal information so we will do everything in our power to ensure that your data is stored safely and securely.

The details

User Consent

By using this website, you are consenting to Codeverse's Privacy Policy. You should only use Codeverse's website and services if you agree with the terms of this Privacy Policy.

Parental Consent

We require that teachers or schools get parental (or guardian) consent before using Codeverse with kids who are under the age when they can grant their own consent (which varies based on where you live). If you reside in the US, then parental consent is required for kids under the age of 13.

Here are ways that schools and teachers can obtain parental consent:

  • Obtain consent as part of a school-wide consent process that you may already have in place
  • Get parent’s signature on a consent form (such at this sample consent form - please note that this is an example only and does not constitute legal advice)
  • For schools or teachers in the US, agree to act as the parent’s agent and provide consent on their behalf to use Codeverse solely in the educational context as provided by the FTC. See here for FTC guidelines.

We respect your privacy and your data; therefore, parents (or guardians) can withdraw this consent at any time. In the unlikely event that you find Codeverse is collecting information from a kid without parental consent, please contact us immediately at support@codeverse.com and we will delete the data.

What we collect

Just what we need.

When you visit our website or mobile app and register for classes, camps, or any program at Codeverse, we collect two types of information.

  1. Information you provide us directly

    This includes information such as parent and guardian names, phone numbers, emails addresses, student information including but not limited to school, date of birth, allergy and medical information. Some of this information (as indicated when relevant), is required to manage our operations. Other information, such as demographic information and child interests, is optional and you only need to provide it if you wish. We use this information to better understand and serve our customers.

  2. Information that is collected automatically

    This includes information that is received by our server from your browser such as IP address and cookies. Cookies are digital identifiers that allow our website to recognize your computer or mobile devices as you log in or out and move between different pages. You may be able to change the settings of your browser to limit your device’s acceptance of cookies, but this will prevent you from properly using our website. We also collect and aggregate data to understand usage patterns and traffic on our website, but this data cannot be used to identify you personally. If using a mobile app we might collect mobile device ID.

How we use it

To provide you with the best experience possible.

We will use your information in a number of ways, including but not limited to:

  • To provide our services to you, to communicate to you about your use of the services, to respond to inquiries, to fulfill your orders, and for other customer service purposes
  • Understanding our customers and managing business operations (for example, determining who to contact in the event of an emergency and knowing who can pick up your child)
  • Improving the products and services available to our customers
  • Tracking performance and progress of those using our products and services
  • Sending periodic, non-spam related marketing emails about classes, camps, or special programs
  • To comply with applicable legal obligations, including responding to a subpoena or court order
  • In the context of a merger or acquisition and some or all of our assets are transferred to another company
  • Where we believe it is necessary to investigate, prevent or take action regarding illegal activities or suspect fraud

Unless necessary for certain items listed above, we do not use personally identifiable information and instead rely on aggregated data

How it's stored

The information is encrypted and stored on our internal systems, which can only be accessed with the proper credentials.

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security. If you believe a third party has accessed your information, please contact us immediately at privacy@codeverse.com.

We strongly encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Your rights

You have complete control over your information at all times.

You can always opt not to disclose your personal information to us, but please keep in mind that certain information is required during registration. These required fields will be indicated whenever applicable. You may review, add, update, or delete any of your personal information at any time.

You may request deletion of your account by sending written notice to privacy@codeverse.com. Please note that some basic information may remain in our records after even after deletion of your account.

We may use aggregated data derived from your family’s, and/or your ward’s personal information after you update or delete it, but not in a manner that will allow you to be personally identified.

What is shared with third parties

We may share your information, including personal information, as follows:

  • Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
  • Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors or agents who perform functions on our behalf, such as payment processors.
  • Business Transfers. If we are acquired by or merged with another company we may transfer the information we have collected from you to the other company.
  • In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities or suspected fraud.

Third-party links

The website may contain links to third-party websites. Any access to any use of such linked websites is not governed by this privacy policy but is instead governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Minor Children

Our website is not meant to sell products or services to children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18, you may only use the website with the supervision of your parent or guardian.

Special information for California users

California residents may request a list of certain third parties to which we have disclosed personal information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: privacy@codeverse.com. Please allow up to thirty (30) days for a response.

Updates to this privacy policy

We last updated our Privacy Policy on September 23, 2019.

We may amend this Privacy Policy from time to time. If we decide to make any material changes, they will be posted on our website.

Questions?

If you have any questions or concerns regarding our Privacy Policy, please send us a detailed message at privacy@codeverse.com, and we will try to resolve your concerns.